Candlewood Suites New York City- Times Square by IHG

About

Located at 339 W 39th St, Candlewood Suites New York City- Times Square offers an extended-stay lodging option positioned within walking distance of the heart of Manhattan. Situated in the Hell’s Kitchen neighborhood, the hotel provides guests with proximity to major transit hubs like Penn Station and the Javits Center, as well as the theaters and attractions of Times Square. The property is designed to serve as a functional home base for travelers, featuring studio suites equipped with kitchenettes that include a full-size refrigerator, freezer, microwave, and stovetop, allowing guests to prepare their own meals during longer visits. The guest experience at this location remains a subject of varied feedback. Many visitors appreciate the convenience of the in-room kitchens and the helpful nature of the front desk staff, often noting the availability of complimentary coffee and snacks in the lobby. However, the property has faced consistent operational challenges, most notably regarding its elevator service, which has frequently resulted in long wait times or temporary outages for guests navigating the building's multiple floors. While some travelers find the accommodations to be a practical and well-located choice for their New York City stay, others have raised significant concerns regarding building maintenance, security protocols, and administrative transparency.

What clients say

Guests frequently praise the hotel's convenient location and the utility of the in-room kitchenettes, which are well-equipped for longer stays. However, the property suffers from significant operational failures, most notably persistent elevator malfunctions and concerns regarding security and maintenance.

Contact

• 339 W 39th St, New York, NY 10018
• (212) 967-2254
• www.ihg.com/candlewood/hotels/us/en/new-york/nyccw/hoteldetail?cm_mmc=GoogleMaps-_-CW-_-US-_-NYCCW