The Manhattan at Times Square Hotel
Hotel · New York
790 7th Ave, New York, NY 10019
About
Located at 790 7th Ave in the heart of New York City, The Manhattan at Times Square Hotel offers travelers an unbeatable location just steps away from the city's most iconic landmarks. For those prioritizing convenience and immediate access to the energy of Times Square, the hotel serves as a central base for exploring the city. Guests often note that the staff members are friendly and helpful, frequently going out of their way to provide directions and recommendations to ensure visitors feel welcome during their stay. However, potential guests should be aware that the property is an older building currently undergoing various stages of renovation. While some visitors enjoy newly updated rooms featuring comfortable king-size beds, others have reported that the standard, non-renovated rooms are outdated and show significant signs of wear. Prospective travelers are encouraged to manage their expectations regarding the condition of the facilities, as the reality of the rooms may differ from the images found on third-party booking platforms. Additionally, guests should be mindful of potential extra charges, such as facility fees, and verify all financial details upon check-in to ensure a smooth experience.
What clients say
The hotel is consistently praised for its prime location near Times Square and the helpfulness of its front desk staff. However, guests frequently report significant issues with aging, poorly maintained rooms, and misleading online marketing regarding the property's condition.
Strengths
- Excellent central location
- Helpful and friendly staff
Weaknesses
- Outdated and poorly maintained rooms
- Misleading online photos
- Non-functioning air conditioning
- Lack of in-room amenities like refrigerators
- Visible mold and cleanliness issues
Best for
Travelers prioritizing a central location in Manhattan who are willing to overlook significant facility maintenance issues.
Contact
- 790 7th Ave, New York, NY 10019
- (212) 581-3300
- www.ihg.com/spnd/hotels/us/en/new-york/nycat/hoteldetail